LEGAL

Privacy Policy

Your privacy is critically important to us. This policy outlines how we collect, use, and protect your personal information, including our extended Cookie Policy.

Welcome to Reponext. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, purchase our products, or interact with our services, and tell you about your privacy rights and how the law protects you.


Section 1 – What do we do with your information?

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Improve our store offerings.
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Email marketing: If you subscribe to our newsletter, we may send you emails about our store, new products, and other updates. Likewise, you can unsubscribe at any desired time from any email received.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Section 2 – Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@reponext.com.

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – WooCommerce

Our store is hosted on WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce’s data storage, databases, and the general WooCommerce application. Your data is stored on a secure server behind a firewall.

Section 5 – Payment

If you choose a direct payment gateway to complete your purchase, payments are securely processed through Stripe or PayPal. Neither our platform (WooCommerce) nor our servers store your credit card or PayPal account data. The information is encrypted and transmitted directly to the servers of our payment processors, strictly complying with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is used solely and exclusively to the extent necessary to complete your purchase.

Stripe, PayPal, and all direct payment gateways we use adhere to the strict standards set by PCI-DSS, as managed by the PCI Security Standards Council.

For clearer insight into how your data is handled, you may also want to read the specific terms and policies of our payment processors directly on their official websites:

Section 6 – Third-Party Services & Links

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to help us analyze how users interact with the site. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the United States.

We have activated IP anonymization on this website, meaning your IP address is truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and truncated there.

Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here: Google Analytics Opt-out Browser Add-on.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 7 – Cookie Policy

This Cookie Policy was last updated on March 5, 2026, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

What are cookies, scripts, and web beacons?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

Types of Cookies We Use

  • Technical or functional cookies: Ensure that certain parts of the website work properly and that your user preferences remain known (like items in your shopping cart or screen display choices). We may place these cookies without your consent.
  • Statistics cookies: Used to optimize the website experience for our users and gain insights into the usage of our website. We ask your permission to place statistics cookies.
  • Marketing/Tracking cookies: Used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Placed Cookies

Our website uses the following services and platforms that may place cookies on your device:

  • Google Analytics (Statistics): Used to track website traffic, user behavior, and measure site performance. Data is collected anonymously and IPs are truncated.
  • WordPress & WooCommerce (Functional): Necessary for account login, maintaining cart items, saving your screen display choices, and convenience (so you don’t have to re-enter details if you leave a comment).
  • LiteSpeed (Functional): Used for website caching and performance optimization.
  • Wordfence (Functional): Used for website security and firewall protection.
  • Sourcebuster JS (Statistics): Used for tracking user sources and behavior.

Consent and Management

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. For more information about these options, please refer to the instructions in the Help section of your browser. Please note that our website may not work properly if all cookies are disabled.

Section 8 – Your Rights With Respect to Personal Data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: You have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • Right to revoke consent: If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: You may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

Section 9 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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